City of Yarra

Preparing a proud workforce for transformational change.
Client
Yarra City Council
Year/s
2026 —
Expertise
Branding, Campaigns, Communications
To meet the expectations of a community set to double in the next 20 years, Yarra City Council needed to change how it worked.

The work:
• Engagement strategy
• Behaviour change
• Visual identity
• Weekly engagement tactics
• Staff summit activation strategy
• Culture champion approach

We heard:
Our challenge was to engage the Yarra council workforce, in all its diversity. And support it to evolve – to be even more community-driven, to achieve higher standards of service and greater fiscal responsibility. To do this, we needed to motivate deep cultural and operational change, centred on pioneering pride.  

The difference:
Workforce-wide engagement, attracting 50+ staff to co-create a new organisational strategy, launched with 900+ staff attending Yarra’s inaugural summit, preparing people to participate in deep change.

We work on the traditional lands of the Wurundjeri/Woi-wurrung people of the Kulin Nation. In the spirit of reconciliation we acknowledge the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples.
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